Verizon cell service back after outage

Verizon Wireless has restored cellphone service to customers around the North Country after a widespread outage Thursday.

A Franklin County Emergency Services dispatcher told the Enterprise around 6:40 p.m. Thursday that Verizon cellphone towers were down throughout the county. At that point, the newspaper was told repairs weren’t expected to be made until sometime today.

The outage extended well beyond Franklin County. Verizon Wireless spokesman John O’Malley wrote in an email that more than 30 sites in northern New York were affected, including freestanding cellphone towers and equipment the company has on rooftops and other locations.

“We had a number of sites down in the area last night due to an issue in the fiber network connecting the sites,” O’Malley wrote. “Service was restored last night around 9 p.m. They’re all currently online and we’re working to identify the root cause.”

On Facebook, people responded to an Enterprise post reporting their Verizon service down in parts of Clinton County, Malone, Moira, Bloomingdale and parts of North Elba, but working in Tupper Lake and Saranac Lake.